Frequently Asked Questions

• What are the opening hours?

Monday - Friday: 07.30 - 00.00 hours (exercising until 23h00)
Saturday: 08.30 - 21.00 hours
Sunday: 09.00 - 17.00 hours

• What are the costs?

You purchase the sports card once. Every year you extend your subscription. This means you pay immediately for the whole year. The Month card and the Half Year Card until January are an exception to this. You find the price for your sports card here.

For the lessons from our class schedule, you don’t have to pay extra. For the courses there is mostly a small fee required, which you pay when register online. As a student you can also join one of the 38 student sport associations. The costs vary per association.

• Where can I reserve a facility?

By logging in, you can go to Bookings and find the facility that you want to reserve.

• What’s included in a sports card?

With a sports card you can practice all sports the SSC offers. This means that you can participate in all 400 lessons per week (registration needed), you can follow any course that starts every quartile (registration needed), you can participate at your own level with one of the 38 student sports associations (students only) and you can use the SSC facilities. You can find more info here.

• How does a sports card work?

You only have to purchase this sports card once and then you can extend it every year. For TU/e students and - employees the Campus card functions as a sports card. Every time you come to the SSC, you have to scan your sports card at the entrance. You can find more info about the sports card here. 

• How can I buy a sports card?

TU/e and Fontys students and employees can buy a sports card by logging in to our website. For TU/e students and employees the campus card is immediately activated as your sports card. Fontys students and employees need to come to the SSC-info desk to have their sports card printed. Students from other Universities and Hogescholen can buy a sports card at the SSC-info desk with their ID-card and proof of enrollment.

• How can I renew my sports card?

TU/e and Fontys students and employees can renew their sports card online by logging in to our website. Other Universities and Hogescholen can renew their sports card at the SSC-info desk showing their ID-card and proof of enrollment.

• My partner isn’t a student or employee, can he/she still get a sports card?

For the same price* partners can participate in the same programs and make use of the same facilities. When purchasing the sports card, please come both to the SSC info counter and bring some proof of partnership (e.g. marriage certificate, shared bank account, shared mortgage etc.) when buying the sports card. NB: a partner cannot buy a sports card when the (potential) sports card holder doesn't have a valid subscription. More info here.

* Partners of Alumni of TU/e, TU Delft and TU Twente pay a higher amount for a sports card. 

• I have graduated, can I still exercise at the SSC?

When you have graduated, you can exercise at the SSC one extra academic year for the student price after getting your diploma. Students from other Universities and Hogescholen can only use the '1 year rule' if they were already a member during their graduation year. For TU/e and Fontys Alumni, who have been graduated for more than an academic year, we have a special Alumni arrangement. You can find more info here.

• I quit my studies, will my subscription remain valid?

If you discontinue your studies during the academic year, but have already purchased a sports card, it will remain valid until the end of the term. Should your TU/e campus card no longer work, you can come to the SSC info desk to have a new sports card printed. If you only decide to become a member after quitting your studies mid-term, this is not possible. 

• Can I participate in every lesson from the class schedule?

Every group lesson in the class schedule is open to all sports card holders. Registration for group lessons is mandatory. There are no extra costs. Only students can join the association lessons. It is smart to inquire in advance with the association to know which practice you can go to. 

• Do I need to register for a group lesson?

Yes, you have to sign up via our website to participate in a group lesson. 

• Do I need to bring anything to a group lesson?

Materials that are needed in a group lesson, are provided by the SSC. You only need to bring good sports clothes, clean indoor shoes.and a towel. You can use the mats of the SSC, but you are free to bring your own mat. 

• When can I go to the Open Swimming?

You can find the Open Swimming hours here.

• What are the opening hours of the Gym?

Monday - Friday: 07h30 – 23h00
Saturday: 08h30 - 21h00
Sunday: 09h00 - 17h00

• Do I need to make a reservation for the Gym?

Yes, you need to book a time slot via our website for the Gym. 

• What kind of services/help do you offer for people new to the Gym?

Among other things, we offer Fitness Advice consultations. During the Fitness Advice, one of our fitness instructors can create a personalized schedule for you, help you with exercises, do a Tanita Fit Check and answer any other fitness-related questions you may have. We also offer Fit Checks, a consultation in which you can get a general idea of your fitness level based on a number of exercises. Moreover, there are always fitness instructors present in the Gym who you can go to for questions and advice.

If you do not have much experience in the Gym, you can also sign up for our Gym Basics class. This takes place every Monday and Tuesday from 13h00 - 14h00 and Thursday from 13h30 - 14h30. During this class you will learn with a small group how to safely and effectively use the equipment in the Gym, how to train with free weights, which exercises you can do for which muscle groups and you will learn our house rules. So the class consists of a mix of information & practical exercises so that afterwards you can work safely and independently in the Gym.

• When can I register for a course?

Every quartile a new series of courses begin. Two weeks before the start of the courses on Monday, the registration opens. Keep an eye on our website and social media to stay up to date.

• How can I participate in a course?

When you want to participate in a course you have to sign up via our website (go to 'Courses').

• Who can I contact for questions on nutrition and health?

For general questions you can contact Manon van Lint: m.v.lint@remove-this.tue.nl. For specific questions about nutrition, you can contact Yvonne de Kinkelder: sscfoodcoach@remove-this.tue.nl.   

• Is there someone I can go and see when I have an injury?

On the SSC we have a physiotherapist, Rebeka Trča: r.trca@remove-this.tue.nl. You can make an appointment for a physio advice via our website. The physiotherapist will look at your injury, ask you some questions and give you an advice. You can find the available time slots in our booking system.